No, standard delivery is to your front door or ground floor only.

If you require delivery to a specific room, this is available exclusively when selecting one of our assembly services at checkout.

Most orders are delivered within 5–10 working days depending on your location and the product selected.

Standard delivery includes:

• Delivery to your front door or ground floor (if you would like delivery to a room of choice, just ask the delivery driver on delivery as we're a friendly team!)
• No assembly or installation
• Items delivered packaged and ready for self-assembly

Yes, but only when an assembly service is selected.

Our assembly delivery includes:

• Delivery to your room of choice
• Full assembly of your furniture
• Placement in your desired location

Due to the size and weight of many furniture items, room of choice delivery requires additional time, handling, and specialist logistics.

To ensure safety, efficiency, and a consistent service, this is only offered as part of our assembly package.

If standard delivery has been selected, items will be delivered to your front door.

Our delivery team will not move items beyond this point. If you require assistance, we recommend selecting assembly delivery at checkout.

We do not offer free delivery as standard.

Delivery costs are calculated based on your location and the size of the item:

• Standard UK delivery
  Small items: £9.99
  Medium items: £24.99
  Large items: £74.99
  
• Non-standard UK delivery
  Small items: £19.99
  Medium items: £54.99
  Large items: £104.99

These charges reflect the size, handling requirements, and logistics involved in delivering furniture safely and efficiently.

Any applicable delivery costs will be clearly shown at checkout before you complete your order.

Please note that when purchasing multiple products in various sizes (small, medium large etc), total calculated delivery fee will be the delivery cost of the large item.

For example, you may purchase a small item and a large item; delivering to a standard UK address. Delivery of large item, standard UK delivery = £74.99. £74.99 is therefore the total delivery fee and delivery fee of all small items ordered is waived.

Note, non-standard delivery areas are:

• Remote locations
• Highlands and Islands
• Scotland (Highlands, Islands, Remote) AB31–AB38 AB41–AB56 FK17–FK21 G83 HS1–HS9 IV1–IV63 KA27–KA28 KW0–KW17 PA20–PA49 PA60–PA78 PH15–PH50 ZE1–ZE3 Northern Ireland (Usually always non-standard) BT1–BT94 Isle of Man IM1–IM9 Channel Islands JE1–JE4 (Jersey) GY1–GY10 (Guernsey)

Additional charges may apply.

We recommend checking product dimensions carefully and measuring access points before ordering. If you’re unsure, our team is happy to advise before you buy.

Standard items may be returned in line with our returns policy. Made-to-order and customised products are non-returnable unless faulty.

You can cancel your order within 24 hours. However, as many items are made to order, cancellations after 24 hours and when production begins may incur a cancellation fee of up to 20% of order value depending on how far into production your product is.

Yes. The majority of our furniture is manufactured in the UK, supporting local craftsmanship and ensuring high build quality.

Absolutely. Many of our beds and sofas are fully customisable, allowing you to choose fabric, size, storage, headboard style, and base type to suit your space.

Yes. We offer free fabric samples on selected ranges so you can see and feel the material before placing an order.

We photograph our products accurately, but slight variations can occur due to screen settings and natural material differences. Our goal is always to deliver exactly what you see online.