Delivery costs are based on item size and location and are calculated at checkout.

Standard UK Delivery

• Large items: £74.99
• Medium items: £24.99
• Small items: £9.99

Non-Standard UK Delivery

• Large items: £104.99
• Medium items: £54.99
• Small items: £19.99

Deliveries to Central London (including EC, WC, W1 and surrounding areas) may be subject to access restrictions, limited time slots, and logistical constraints.

Although Central London is classed as non-standard UK delivery, additional charges on top of non-standard UK delivery charges may apply. Adjusted delivery arrangements may also apply depending on access, congestion, and parking availability.

We operate a flexible delivery model:

• In-house delivery team for larger or specialist items
• Third-party couriers for smaller or logistics-based deliveries

The delivery method depends on postcode, item size, and availability.

• Made-to-order items: 7–21 working days
• In-stock items: 3–10 working days

We will contact you once your order is ready to arrange delivery.

• Delivery date confirmed in advance
• Time window provided approximately one working day before delivery

Standard Delivery (Front Door)

• Front door or ground floor delivery
• No assembly included
• Our delivery team will often deliver to your room of choice free of charge — just ask on delivery

Assembly Delivery (Additional fee)

• Delivered to room of choice
• Includes full assembly

Assembly options are available to select at checkout.

• Please ensure items fit through all access points before ordering
• Provide safe access to the property
• Ensure parking is available where possible

Failed delivery due to access issues may incur additional charges.

Items within the same order may arrive separately depending on availability and warehouse location.

If delivery fails due to absence, incorrect details, or access issues, a redelivery fee may apply.

If delivery is refused for any reason other than visible damage, the customer is responsible for all delivery and return costs.

• Any damage must be reported within 48 hours of delivery
• Photographs and/or video evidence may be required

If delivery is delayed at the customer's request by more than 7 working days from the agreed date, storage charges may apply.

We are not liable for damage resulting from incorrect self-assembly. Professional assembly is available to add at checkout.

The following postcodes are classed as non-standard delivery areas. Additional charges may apply.

Delays may occasionally occur due to manufacturing lead times, logistics, or external factors outside our control. We will keep you informed of any changes to your expected delivery date.